FAQ

Tech Merx specializes in high-quality pre-owned construction equipment from trusted manufacturers known for durability and long-term performance.

Our inventory includes:

• Excavators and compact excavators

• Skid steers and compact track loaders

• Compact, utility, and midi tractors

• Wheel loaders and articulated loaders

• Forklifts and material handling equipment

We work with industry-leading brands such as Bobcat, John Deere, Volvo, New Holland, Caterpillar, Kubota, and other proven manufacturers to ensure our customers receive reliable machines built for real jobsite demands.

Inventory is continuously updated, and each unit is professionally inspected and serviced before being offered for sale.

At Tech Merx, we stand behind the quality of every machine we sell. That’s why we offer a straightforward 14-day satisfaction guarantee on all eligible equipment purchases.

If the equipment does not meet your expectations, you may return it within fourteen days of delivery for a full refund. Return transportation costs are fully covered by Tech Merx, ensuring a truly risk-free purchasing experience.

Every unit is thoroughly inspected and serviced prior to sale, so returns are rare – but the guarantee provides additional peace of mind and reflects our commitment to transparency, quality, and customer confidence.

If your equipment does not meet your expectations, simply contact Tech Merx before 4:00 p.m. Mountain Time on the fourteenth day following delivery to initiate a return.

Our team will promptly coordinate the return logistics, arrange transportation, and process a full refund. All return shipping costs are fully covered by Tech Merx, making the process straightforward and stress-free.

Whether it’s a refund or an exchange for a different machine we will work with you until you are fully happy with your purchase. We aim to resolve every case efficiently and professionally, ensuring a smooth experience from initial purchase through final resolution.

Tech Merx provides professional nationwide equipment transportation using specialized trailer types selected based on machine size, weight, and safety requirements.

We utilize:

RGN (Removable Gooseneck) Trailers

Designed for oversized and heavy equipment such as large excavators, dozers, and high-clearance machinery. This trailer allows ground-level loading for maximum stability and safety.

Step Deck Trailers

Ideal for mid-size machines including tractors, and medium excavators.

Flatbed Trailers

Best suited for skid steers, compact track loaders, other compact equipment and attachments, providing efficient transport for lighter machinery and short-to-medium haul shipments.

Our logistics team selects the optimal trailer configuration for each shipment to ensure secure loading, regulatory compliance, and timely delivery across the United States.

Yes. Tech Merx offers full nationwide equipment delivery across the continental United States through a professional network of licensed and insured heavy-haul transport partners.

Each shipment is carefully coordinated based on equipment size, weight, and route requirements to ensure safe loading, secure transit, and on-time delivery. From compact machines to large excavators, we manage the logistics from yard to jobsite with precision and care.

Our team handles all transportation planning so customers receive their equipment efficiently, securely, and without complications.

Shipping costs at Tech Merx are calculated using a transparent and straightforward pricing structure based on several key factors:

• Equipment dimensions

• Total operating weight

• Pickup and delivery distance

• Trailer type required (RGN, Step Deck, or Flatbed)

• Any special handling or permitting requirements

This approach allows us to provide accurate, competitive shipping quotes tailored to each machine and destination. Our logistics team reviews every shipment individually to ensure safe transport and fair pricing with no hidden fees.

Customers receive a detailed shipping estimate prior to finalizing their purchase.

Tech Merx is headquartered in Aurora, Colorado, where our primary operations, equipment yard, and service coordination teams are based.

From our Colorado location, we support individual contractors, fleet operators, and corporate clients across the United States. While our core operations are centralized for quality control and efficiency, our logistics network allows us to serve customers nationwide with professional delivery and ongoing support.

Tech Merx is built around quality, transparency, and long-term customer relationships.

What sets us apart includes:

• Comprehensive multi-point inspections and professional servicing on every machine

• A carefully curated inventory of proven, industry-leading brands

• Honest, straightforward purchasing with no hidden issues or fees

• Nationwide logistics expertise for safe and efficient delivery

• A knowledgeable team that provides practical, job-focused guidance

Our focus is on delivering dependable equipment that performs in real working conditions, backed by service standards that earn long-term trust.

Yes. Tech Merx provides ongoing post-purchase support to help customers operate and maintain their equipment with confidence.

Our team remains available after delivery to assist with operational questions, maintenance guidance, equipment performance concerns, and general consultation. Whether you need usage advice, service recommendations, or logistical assistance, we are committed to supporting you well beyond the point of sale.

This long-term service approach is part of our commitment to building lasting relationships and ensuring customer success.